Two stages: a filter that excludes, then a score that ranks. Neither is a black box.
A truck either can carry the load or it cannot. These are categorical questions, not matters of degree, so a truck that fails any one of them is excluded outright rather than ranked lower:
A 12-tonne load does not mostly fit on a 10-tonne truck, which is why these never get folded into the score.
Everything that survives Stage 1 is scored on five criteria, each normalised to a value between 0 and 1 and multiplied by its weight:
| P Proximity | 30% |
| R Operator reputation | 20% |
| C Price competitiveness | 20% |
| B Backhaul alignment | 20% |
| H Historical reliability | 10% |
An operator declares where they are travelling back from and back to. That gives a bearing. Every posted load has a bearing too. The backhaul score is the cosine of the angle between them, clamped so it never goes negative:
| Angle between headings | Backhaul score |
|---|---|
| 0° — same direction | 1.00 |
| 30° | 0.87 |
| 45° | 0.71 |
| 60° | 0.50 |
| 90° or more | 0.00 |
Where a return window is declared it must overlap the load window too — an aligned bearing next month is not a backhaul opportunity today.
An operator delivers to Bulawayo and declares a return leg to Harare — a bearing of roughly 55°, north-east.
The Gweru load is not quite on the route home, but it is close enough to be worth surfacing. The Victoria Falls load is the wrong way entirely, and scores nothing here — though it can still rank on the other four criteria.
Describe what is moving, from where to where, and the window it has to happen in.
Eligible trucks are ranked with the score broken out, so you can see what earned each place.
Operators quote their own price. You accept the one you want - nothing is assigned for you.
Funds are held with EcoCash, OneMoney or Paynow the moment you accept.
Live position on a map, with a 200m geofence at each end that advances the trip on arrival.
Payment releases on your confirmation, on delivery evidence, or after the no-dispute window. Then both sides review, blind.
LoadLink is an integration layer, not a custodian. We never hold your funds and we never store your card or wallet credentials — each provider hosted flow handles that, and we keep only the reference it returns.
Funds are held on acceptance and released on exactly one of three triggers:
Raising a dispute suspends release until an administrator decides. Every request to a provider carries an idempotency key, so a retry can never become a second charge, and every callback signature is verified before anything changes.
A review can only be left by a party to a completed trip. There is no way to leave one otherwise — the rule is enforced in the service layer, not just hidden in the interface.
Reviews are double-blind: neither side sees the other until both have submitted or 14 days pass, so nobody can wait to see their own score before writing yours.
The rating shown on a profile is a Bayesian average, pulled toward the platform mean until enough reviews accumulate to justify moving away from it. One five-star review does not outrank a long, consistent record.
Post a load and watch the shortlist build, or list a truck and start quoting.
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